Use custom text analytics services to

sculpt a personalized customer journey

With text analytics, you turn the volumes of text data that keep flowing into your business into business intelligence. But ready solutions in the market do not fit all business needs.

At Hightech BPO International Private Limited International Private Limited, we design your text analytics solutions only after determining the actual insights you are looking for. We will help to transform your business by using text data for consumer research, social media monitoring, social listening, sentiment analysis and understanding the voice of your customer. We keep our focus on scalability, consistency and real-time analysis.

We set up custom automated pipelines for use of techniques based on content, user or context. We use machine learning and NLP to ensure accurate text classification, named entity identification, speech tagging, syntactic parsing, detection of patterns and outliers and summarization. And we do intelligent deep mining of text.